Remote operations

Fast and secure remote control

Access your devices in seconds with no complex setup and full security.

No VPNNo open portsNo hassle

Remote operations

A remote access experience built for clarity, stability, and real support work.

The product emphasizes quick entry, session visibility, and a cleaner workflow for teams that need to solve issues without friction, with WebRTC, secure relay, and automatic fallback when the network requires it.

Enter remote sessions through a clean web interface built for focused support work.
The flow is designed for technical teams that need to act quickly and with less friction.
The session can use a direct route or secure relay, with automatic server fallback.
Connections keep a professional and controlled posture for day-to-day operations.

Support desk coordinating remote sessions and case follow-up

FAQ

Questions about remote connection

Which devices support remote connections?

Only Windows devices with the Lunixar agent installed. Linux devices support inventory only, with no remote access.

Is a VPN or open firewall ports required?

No. The agent establishes a secure outbound connection from the device to the platform. No additional network configuration is needed.

How many technicians can connect at the same time?

It depends on your plan. The Technician Plan includes access for the account owner and team users.

What do I need to start a remote session?

Install the Lunixar agent on the target Windows device and have an active account. From the portal you can start the session directly with no additional network configuration.